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DIAMOND STANDARDS & PRICE MATCH

Contact: [email protected] · 1-646-366-8018


Specifications we stand by

  • Center stone: carat weight, color, clarity, and cut grade are matched or higher than listed.
  • Decimal listings: weight matches the last decimal or higher within standard jeweler tolerances
    (example: 0.50 ct is about 0.495–0.504 ct).
  • Fractional totals: meet or exceed the stated fraction and fall within the range shown on the product page.
  • Melee: matched for color, clarity, and make as listed.
  • Origin disclosure: we clearly state natural or lab-grown and do not cross-substitute.


If a listed spec is unavailable

  • We will offer an equal or better alternative in cut make, color, and clarity.
  • We will confirm with you before production if specs need to change.


Documents

  • When applicable, center stones include grading by a recognized lab (for example, GIA or IGI).
  • We record report numbers and laser inscriptions on your order.


On delivery

  • Inspect your piece right away. If anything does not match what we promised, tell us immediately and we will make it right.


Carat weight guarantee

  • Single-stone decimals: weight matches the last decimal or higher within standard tolerances.
  • Fractional totals: meet or exceed the fraction and fall within the published range.
  • Small differences from hand setting and ring size are normal and do not affect beauty or durability.




DIAMOND PRICE MATCH GUARANTEE

What we match

  • An identical diamond from a reputable seller with the same shape, carat, color, clarity, cut grade, polish, symmetry, fluorescence, grading lab, and report number.
  • Measurements must match within normal lab tolerance and the inscription must match.
  • The diamond must be in stock and publicly available for immediate purchase on a U.S. site or in an official written quote.



Timing

  • Requests are accepted before purchase and within 14 days after purchase.



Not eligible

  • Auctions, marketplaces, private sellers, pre-owned, misprints, “call for price,” coupons, bundles, membership pricing, financing incentives, limited-quantity promotions, non-comparable make or certification, and cross-matching natural vs. lab-grown.



How to request

  • Email the link or formal quote. If eligible, we match the price on the identical diamond or offer an equivalent option.
  • We may decline matches we cannot verify or that are not comparable.