At Ultimate we are incredibly proud of the stunning jewelry we make for our customers and every beautiful piece we make is another calling card for our exquisite level of craftsmanship and service. We understand that everyday life - oil, lotions, and dust - can dull and diminish the appearance of diamonds and other precious gems, so at Ultimate we offer Free Cleanings and Inspections for every Ultimate Jewelry Piece, forever! Simply stop by the showroom and one of our Ultimate Jewelry Professionals will Inspect and Clean your Ultimate Jewelry Piece on the spot.
Ultimate offers a free In-House Retail Value Appraisal with every Ultimate Engagement Ring that is accepted by most major insurance companies. We can also provide an informational packet for a 3rd party, independent jewelry appraiser: Jeweler's Mutual. We do not receive any kind of compensation for recommending them, we have simply had excellent experiences working with them through customers in the past and are happy to recommend their services to all of our current and future customers.
Making your Ultimate Engagement Ring or other jewelry just that much more personal through custom engraving is why Ultimate offers engraving services whenever possible - engraving, including the use of laser engraving, is almost always possible! Additionally, Ultimate proudly offers free engraving on all Ultimate Engagement and Wedding Bands.
Ultimate understands that life happens. We also understand that there is a significant adjustment period of high excitement while acclimating to a new piece of jewelry and sometimes minor damage can occur. Ultimate offers free minor damage repair for the first 3 months after delivery. Minor repairs include such occurrences as a small pave stone falling out.
After the 3 month free minor repair period Ultimate will repair any Ultimate Jewelry Piece at incredibly aggressive flat rate pricing. Unfortunately, due to liability and insurance reasons, Ultimate cannot repair any jewelry not purchased directly from Ultimate Diamond.
Ultimate is delighted to now offer on-the-spot financing applications and credit decisions through TD Banks Luxury Jewelry Class Credit Card. Please see an Ultimate Associate in-store for additional details.
Ultimate, standing behind our first-class precious gems and honoring our returning customers, offers a Guaranteed Trade-up Policy. Anytime after any diamond purchase, any Ultimate Customer who wishes to upgrade their diamond Jewelry, may Trade-up their diamond jewelry and receive full original purchase price credit towards their new purchase as long as the new purchase is at minimum, double, the original purchase price. This program started, and is most popular, with diamond studs but applies to all Ultimate Diamond Jewelry.
Ultimate offers a 100% 30-Day money back guarantee from the date you receive your item on every purchase, excluding custom and special orders.
Don't ruin the surprise! We understand that its not easy to get her ring size discretely so we're here to help. We'll help guide you to a very good estimate of her ring size and then within 30 days of delivery of your Ultimate Engagement Ring, bring her back in for a professional, FREE ring resizing and we promise to have her Ultimate Engagement Ring back on her finger looking it's best within 5 business days.
Ultimate has built its reputation on superior quality, unmatched craftsmanship, and superior customer service and if there is ever a problem with craftsmanship - such as a small pave stone falling out - we will replace it free of charge within 3 business days. Beyond this, Ultimate will always service any of our Ultimate Engagement Rings at the most competitive prices and by the same master craftsmen that first made your Ultimate Engagement Ring.